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Trans. Planning Journal

Title Design and Evaluation of Bus Information at Bus Stops and Printed Information Brochures for the Elderly
Author Wan-Hui Chen, Sheng-Hsiung Chang, Wan-I Lin, Kui-Chuan Kao and Szu-Yu Lin
Summary   The bus information provided at bus stops and printed within information brochures are very basic but important means to provide passengers with necessary information. Numerous studies have shown that many elderly passengers encounter transportation information barriers. For example, the font sizes of information at bus stops and within information brochures are too small. In addition, elderly citizens have difficulty understanding the content of the information provided. Lastly, senior citizens do not know how to inquiry about transportation information from brochures. A questionnaire was conducted to understand the minimum font sizes that the elderly need to see information at bus stops and in transportation information brochures clearly. Sigang Township in Tainan County has been chosen as the study area. This study designed different schemes for bus route maps and schedules, as well as an activity-based bus information brochure. They were tested and evaluated to determine whether or not the elderly could see, find, and understand bus information content illustrated at bus stops and printed within brochures. A field evaluation test was conducted with 36 elderly subjects. The evaluation results show that even though the education levels of many of the elderly subjects were not high, they correctly found all the information they were asked to indentify at the test bus stops. In addition, the subjects correctly found most of the information they were asked to indentify within bus information brochures.
Vol. 38
No. 4
Page 355
Year 2009
Month 12
Count Views:536
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