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Trans. Planning Journal

Title A Hybrid Model for Airline Maintenance Outsourcing Selection
Author James J. H. Liou, Yi-Ting Yeh and Che-Wei Chuang
Summary   The competition of air transportation has increased continuously due to globalization. Since Taiwan is an island country and faces economy growth and per capita income, air transportation has an increasingly essential role. Airlines are asked to meet the needs of airline markets and maintain high levels of competitiveness. It’s essential for airlines to provide safe, comfortable and efficient air transport services and, as such, the industry of airline maintenance outsourcing has become an important strategy necessary to reduce costs and maintenance of the service levels. However, the important task remains for airlines to build good assessment systems in maintenance outsourcing activities. This study proposes twelve factors affecting airlines’ maintenance outsourcing. Efforts have been made to find systematic ways to attain proper outsourcing providers, but these have assumed that criteria used in the decision process are independent, which is not true in the real world. To address this problem, we first use a Decision Making Trial and Evaluation Laboratory (DEMATEL) to build the network relationship between criteria. Second, DANP (DEMATEL-based ANP) is used to calculate the weights of assessing criteria. Finally, VIKOR (VlseKriterijumska Optimizacija I Kompromisno Resenje) performance ranking method is used to select the most suitable outsourcing maintenance agent by airlines. The proposed model should more reasonably reflect the real world.
Vol. 41
No. 2
Page 135
Year 2012
Month 6
Count Views:445
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