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Summary of IOT Publications

Title An integrated study on prearranged handicap accessible car services (2/2)
Dept Transportation Operations and Management Division
Year 2019
Month 6
Price 320
Summary In previous studies, a few development strategies had been drawn up in terms of On-Demand Barrier-Free Passenger-Car Transportation Service on four aspects, including user service, operation and management by operators, subsidy and management by the competent authorities, and regulations and systems, and suggestions were made foroptimal development frameworks and for further study of on-demand fleet operation models. As a result, the priority of this study was to conduct a pilot project. Through selecting two cities for demonstration, which were Chiayi and Tainan, this study focused on verifying previous planning and thinking against with actual practice.
From the interviews with different operators in both cities it appeared that the challenge to conduct the demonstration plan involved not only the feasibility and efficiency of the new system but also the upgrade of the existing system without influencing ongoing operations. The local Rehabilitant Bus operators had been in operation for years, serving numerous passengers every day. Along with the competent authorities, they had become accustomed to certain methods of operation. Consequently, it would be a tough task to maintain stability in the process of introducing new systems even if they were willing to accept the new model with a positive attitude.
With the outcome of the demonstration plan conducted in different areas, frequent communication and coordination made with the operators and the competent authorities, continuous inspection and revision ensuring the efficacy of the demonstration plan met its demand, the potential impact during the introduction could be greatly reduced. Moreover, the experience of this pilot project will benefit further promotion and application.
The operational performances of On-Demand Barrier-Free Passenger-Car Transportation Service in both cities revealed that citizens were less willing to take Wheelchair Accessible Taxis, while most drivers were reluctant to provide services as well. The contributing factor might be passengers paying too high fares, plus the insufficiency of subsidies for the taxi drivers. On the contrary, the supply of Rehabilitation Buses often failed to meet demand. However, the pilot project already identified the contours of feasible approachesa to integrate both in the future. When reforming the system, the tools should be reformed at the dsame time, with the new tools being better able to calculate more reasonable operational costs and subsidies, which should lead to more convenient and customer-friendly service. The result of this study can be available to local governments to serve as references to create and provide comprehensive barrier-free passenger-car transportation services.
Post date 2019-06-17
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